Transparent Pricing.
Real Operators.
No templates, no bots — just human-operated retail back-office management at a price that actually makes sense for your operation.
8 Core Operations, One Unified Team
Every service is performed by trained human operators — daily, inside your existing software, without disrupting your store.
Pricebook Management
Daily margin analysis and vendor cost updates across your catalog.
Add Service — $249/moBackoffice Reconciliation
Cash, invoices, and vendor accounts reconciled every business day.
Add Service — $99/moCCTV Surveillance
Remote access setup, footage review, and loss prevention monitoring.
Add Service — $99/moPayroll Management
Full payroll processing through your existing system, every cycle.
Add Service — $99/moInventory Management
Cost averaging, reorder points, and shrinkage tracking configured properly.
Add Service — $99/moLottery & Fuel
Daily lottery settlement and fuel variance tracking and reconciliation.
Add Service — $49/moScan Data & Tobacco HOT
Altria, RJR, ITG-compliant scan data for maximum tobacco rebates.
Add Service — $49/moThe Real Cost of Going It Alone
Compare what it takes to manage your back-office in-house versus having The Retailer HQ do it for you.
Hiring In-House Admin
- ✗$40,000–$55,000/yr salary + benefits
- ✗Weeks of training on your specific POS
- ✗Single point of failure — sick days, turnover
- ✗No industry benchmarks or best practices
- ✗You manage the manager
- ✗Software updates break their workflow
The Retailer HQ Partner
- ✓Starting at $897/mo — flat rate
- ✓Platform-certified from Day 1
- ✓Team coverage — no gaps, no downtime
- ✓Industry data benchmarks across 500+ stores
- ✓We manage ourselves — weekly reports to you
- ✓We train continuously on every platform update
- Inventory management
- Pricing & margin monitoring
- Weekly performance report
- Email support
- Everything in Starter
- AP & vendor management
- Scan data compliance
- Payroll processing
- Dedicated account manager
- Priority phone support
- Everything in Professional
- Multi-store consistency
- Cross-location reporting
- Custom SLA & escalation
- Volume discounts
No Surprises. No Hidden Fees.
Every plan comes with the essentials built in — no nickel-and-diming, no add-on fatigue.
Free Operational Audit
We start every engagement with a full review of your current setup — at no cost.
No New Software
We work inside your existing POS and back-office. Zero migration, zero disruption.
$0 Setup Fee
Getting started costs nothing. Your first month is your only cost.
No Long-Term Contracts
Month-to-month. Cancel anytime. We earn your business every 30 days.
Weekly Friday Report
Every week: a clear summary of what happened, what was fixed, and what's next.
5-Day Onboarding
Fully operational within 5 business days. We move fast once you say go.
Frequently Asked
No. We work inside your existing POS and back-office systems. If you can give us remote access, we can start managing.
Our Starter plan is designed specifically for single-store operators. Many of our clients begin with one location and expand as they see results.
Most stores are fully operational within 5 business days of providing access. The audit is usually completed within 48 hours.
A full review of your POS configuration, inventory settings, pricing accuracy, vendor accounts, and compliance setup — delivered as a prioritized action plan.
Yes. All plans are month-to-month with no long-term commitment. We believe in earning your business every month.
We process payroll through your existing system and ensure deductions are applied correctly, but we recommend working with a CPA for tax filing.
Still Have Questions? Let's Talk.
Schedule a free 30-minute call. We'll review your setup, identify your biggest opportunity, and recommend the right plan for your operation.